880 Privacy Policy — How We Protect Your Information

1. Information We Collect

When you register or use the 880 platform, we collect several categories of information to ensure our services function properly and securely. This information is divided into the following categories:

Account Information: Full name, phone number, email address, date of birth, and the password created during registration. This information is required to verify your identity and ensure your account is unique on the 880 platform.

Payment Information: Details relating to the local payment methods you use — including account holder name and Malaysian bank account number for withdrawals in Ringgit Malaysia (MYR). 880 does not store credit or debit card information directly; all transactions are processed through secure payment gateways.

Device & Browser Information: IP address, browser type, operating system, device model, and location data obtained from the device you use to access the 880 platform. This data helps us detect suspicious activity and ensure account security.

Usage Data: Records of in-platform activity, including games played, session duration, transaction history, and interactions with platform features. This data is used to improve the user experience and identify any technical issues.

2. Why We Use This Information

Every piece of information collected by 880 has a specific and legitimate purpose. We do not collect more information than is necessary to deliver the platform's services.

• Account management: To create, verify and securely maintain your user account.
• Transaction processing: To accurately and securely process deposits and withdrawals in MYR to or from your Malaysian bank account.
• Platform security: To detect and prevent fraud, unauthorised access, money laundering, and other illegal activity.
• Service improvement: To understand how users interact with the 880 platform for technical improvements and a better user experience.
• Communications: To send important account notifications, policy updates, support responses and relevant service information.
• Legal compliance: To fulfil legal compliance obligations applicable in Malaysia, including identity verification requirements.

5. Your Rights as a User

As an 880 platform user, you have certain rights regarding your personal information, all of which we fully respect. These rights are as follows:

• Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be made through our support channels and will be processed within a reasonable timeframe.
• Right to Rectification: If the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update certain details directly through your account settings.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal information. However, such requests are subject to data retention obligations required under applicable Malaysian law.
• Right to Object to Processing: You may opt out of receiving marketing communications by notifying our support team.
• Right to Data Portability: You have the right to request that we provide a copy of your data in a machine-readable format for transfer to another service where technically feasible.

To exercise any of the above rights, please contact the 880 support team by email at [email protected] or via the platform's live chat. We will respond within the timeframe set by our internal procedures.